What if a chatbot could immediately give you commands on how to get a certain permission?What if the minutes of board meetings could be published in the minutes?What if your wait time at the DMV was cut in half?
These are just a few of the tactics that synthetic intelligence can use in state and local governments.
AI was the theme of a groundbreaking convention in Annapolis on Tuesday morning, hosted through the University of Baltimore.
It’s a problem.
“Why are paintings likely to take time if they’re farther away from important operations?” said Berke Attila, corporate director for the city of Baltimore.
But those problems can be solved in a matter of minutes.
“I look at the allocation of my resources, increase the headcount and maybe optimize the processes,” Attila said.
Using synthetic intelligence, Atilla created a plan to make the branch more efficient, which he said takes months and several analysts.
“And he gave me visualizations of knowledge to upload to my note if I wanted to,” Attila said.
This is one of the many uses of synthetic intelligence discussed at the William Donald Schaefer convention titled “AI and the Future of Government. “
“It can be used simply to simulate urban planning scenarios,” said Dylan Hayden, a social science analyst at the U. S. Department of Housing and Urban Development.
Hayden said AI can do everything from writing policy documents to analyzing giant knowledge sets.
“You can stumble upon patterns and correlations in unstructured data,” Hayden said.
AI can do this by streamlining and automating public services.
Would it be easy to say, “Hey, that’s my needs? Is there a program that fits my needs?”said Rebekah Opher, a Next Gen intern at the University of Baltimore.
Maryland Gov. Wes Moore’s executive order on synthetic intelligence laid the groundwork for the state government to begin integrating AI into its operations.
Nishant Shah of the Maryland Department of Information Technology is one of the officials blamed for ensuring that data is used responsibly.
“Our use of AI obviously needs to be documented and disclosed,” said Shah, a senior AI adviser to Maryland’s IT department. “Individual privacy rights are determined by the design of our use of AI. “
One of the key takeaways from the convention when it comes to integrating AI into business and government is that what we do in the next two years will be what we do in the next twelve years.