Today, the Global Security as a Service Operations Center (GSOCaaS), the strategic fusion of generation responses to meet the physical and operational security desires provided in the form of a controlled service, is an available solution operated by small and giant businesses. Just five or ten years ago, GSCCs were expensive and exclusive to Fortune 500 corporations, monetary corporations, high-tech giant corporations, and governments.
The arrival of COVID-19 is more aware of gaps and vulnerabilities in security programs. The pandemic has generated new and existing questions, calls and considerations from new and existing consumers to GSOC operators and GSOCaaS-managed service providers. Unsurprisingly, the result was that GSOCaaS suppliers added new consumers to the list and increased existing consumer centers. Many companies have had to close or restrict their operations and want increased video surveillance and/or intrusions, many of them 24 hours a day, 7 days a week, to ensure that all their security goals are met. More security and convenience officials identified that COVID-19 created more vulnerabilities and threats and understood the price of video surveillance. In addition, corporations with existing command centers turned to monitoring and reaction centers for and with increased demand, threat assessment and communication, as this pandemic generated calls and stress tests at all new levels.
Companies that didn’t have as many, if any, on-site to ensure the security of their facilities, discovered gaps and vulnerabilities in their existing program and began turning to GSOCs to load more cameras and equipment, as well as surveillance as an Election to fill those gaps. Fix sites with unforeseen vacancies and vulnerabilities, some of which required more technologies, adding the use of rapidly deployable solar video surveillance platforms.
The “new standard” in video surveillance will be for more corporations than ever to take a look at how to leverage video surveillance systems for a company that can’t function normally. Companies are lately evaluating whether the user or user who handles security-related appliances becomes ill, who will interfere and respond to this critical need? What is your emergency plan if others are too unhealthy to return to work? Companies with internal video surveillance are contemplating remote video surveillance. However, moving the company’s own video surveillance to the remote control is not an undeniable procedure that can be resumed at any time. The GSOCaaS integrator wants to be informed about its systems, products and procedures, which requires careful planning.
As a trusted partner, we help our customers prepare for the “new normal” with COVID-19. In this context, we share most of the productive practices, advice and machinery of this crisis to help companies provide a safe and virus-free environment. Part of these rules include temperature control facilities for occupants entering assets that are suitable for installation. Companies must be prepared for worker and guest controls, which require other degrees of appliances (temperature meters, physical barriers) and workers’ body cover devices. Thermal cameras are used to scan the temperature at a safe distance, and if fever is detected, a non-unusual symptom of coronavirus, more screening is required. Thermal imaging cameras conform to the “new standard” of many companies.
An attractive remote video application for COVID 19 mitigation strategy is the use of research-activated cameras in a fixed position AI unit. The unit would likely report detection of people entering or leaving a transit hospital room for quarantined homeless people. The detection unit is able to flash the precautionary lighting devices and send a message that allows anyone in the detection domain to know that they were in a limited domain and that patients return to their rooms. Anyone else will have to leave the domain immediately. They were under surveillance and would be reported to the government.
As more and more GSOCaaS corporations, what are the key parts they deserve to be looking for to enable greater situational awareness for proactive threat mitigation, reactive reaction, and incident management? Essential features include:
Physical security has been the number one target of corporate GSOCs. All first-generation GSOs provide staff-supervised video transmissions, sensors and alarms, and monitor perimeter access control systems, limited buildings, and other spaces. As security systems become more complex, more and more corporations are exploiting more complicated pieces of the security surveillance puzzle. Detection and reaction to the right threats requires staffing of security professionals 24 hours a day, 7 days a week, capable of investigating, classifying and responding to danger signs in real time.
Through cloud platforms and workforce collaboration and control tools, data is aggregated and analyzed from thousands of knowledge resources and transmitted directly to others in your organization who want to better mitigate threats and make more informed business and security decisions. Security operators must make faster, more informed decisions with highly applicable real-time alerts and a complete, non-unusual operational image of data from around the world or on the street.
Online visibility and understanding of the dangers in an organization can be provided to others who want them, whenever they want, Internet-sized platforms, dark internet, and social media. Using a combination of synthetic intelligence and device learning technologies and the most productive practices of U.S. intelligence agencies, those platforms can identify dangers to report potential threats in real time.
Using a combination of real-time analytics, event-based technologies, and threat intelligence, security intervention specialists can provide 24/7/365 surveillance for a variety of situational intelligence capabilities. A tracking and reaction center can handle a variety of alert types and provide proactive end-to-end responses to situation awareness and mitigate the threat while reducing operating prices. Specialists can traditionally design intrusion detection systems (fire and theft alarm) that are incorporated into the reaction protocols processed through a tracking and reaction center to meet the express needs of a company. These facilities can be added to an existing security program as a force multiplier or installed independently to help mitigate the threat and reduce prices by discouraging theft and theft, reducing theft, preventing loss and damage to assets, and providing a safer and more secure business. Environment.
In the event of a crisis, the main reaction is to regularly contact the local police or chimney facility for emergency assistance. Because the average police response time varies across the country, it is imperative to have access to more security resources that can respond to or monitor without delay the occasions. A GSOCaaS can help by sending security professionals, recording occasions and remotely securing access issues such as doors, gates and windows. The GSOC also serves as a centralized communication center during an emergency or crisis situation. For example, in an active shooting situation, a GSOC with video surveillance and firearm detection functions can identify a shooter at first shots, send to police emergency facilities, block doors and windows remotely, and send mass communications to hide or take cover. The GSOC frequently monitors and analyzes the knowledge it receives and takes appropriate action.
Harnessing the merit of real-time video analytics with event-based real-time surveillance through security intervention specialists provides scalable, reliable, and effective responses that deter theft and mitigate the crime element.
If an herbal disaster, terrorist attack, or other emergency occasions occurs while a worker or contractor is traveling for commercial or non-public reasons, a GSOC can provide crisis resources and even evacuation assistance. Smartphone apps, such as LiveSafe, make it easy to report security or security situations via an urgent button with reports sent to GSOC and visuals on a live dashboard, with security professionals capable of monitoring in real time. When on the move, the platform can dial the correct local emergency number for workers, depending on the location we have decided through GPS. You can also provide data on local travel, for example, for an exercise or a bus strike. A GSOC can monitor local activity and send an automatic notification to everyone at a specific geographic location where the app was downloaded. The application can also be used to alert the GSOC to individual occasions. For example, if a worker loses his or her passport, he or she can use the platform to report the incident so that the GSOC can help obtain a new or transitional passport to return home.
Digitizing manual and dis connections’ manual policies, procedures, and action plans can simplify team coordination during the regime and emergency incidents. It also creates a non-unusual operational symbol through scattered operations and reaction equipment, keeping them in sync with the life cycle of any situation.
Today’s businesses feel that their duty of care and potential hazards increase beyond operating hours. A GSOC can provide 24/7 tracking of a company’s assets (installations, workers, etc.). For example, if a worker is late due to an entire project, the GSOC can act as a virtual companion by staying on the phone with the worker or by video tracking the worker as he moves toward the car. Similarly, if a worker leaves the workplace and notices a suspicious user or package or a challenge with services such as breaking a water line, workers can notify the GSOC at any time.
Crises are inevitable, but knowing how to respond is a critical threat mitigation strategy that can save lives. GSOCs provide crisis control education and make plans before one occasion. For example, if a worker lives in Sugar Land, Texas, or the Bay Area, floods and earthquakes may occur. Since acts of nature, such as earthquakes and floods, are unpredictable occasions, it is imperative to know how to respond properly, flood and earthquake training is an effective way of preparing. The practice of routes and evacuation plans provides workers with peace of mind and alerts the GSOC to possible disruptions in the plan before the occasion occurs.
A GSOC can also facilitate the recovery process. Having procedures in the position and operators trained and with these policies will facilitate the recovery of the crisis as smoothly as possible.
Emergency and crisis communications should be clear, direct and centralized. Incorrect data can be propagated if effective media is not in position before an event, or if workers do not have a centralized source for downloading their data. A GSOC serves as a centralized point of contact for incoming and outgoing data, eliminating bottlenecks and confusion, and offering a faster and clearer way to communicate.
About the author: Sherman Brawner is vice president and general manager of Allied Universal® Technology Services. Allied Universal is a leading security facilities and services company in North America with more than 235,000 workers and revenues of more than $8.4 billion, offering unprecedented generation and security solutions. Brawner can be attached to [email protected].
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