The company filed a report with the Securities and Exchange Commission (SEC) saying it had launched an investigation, hired “leading experts” to assist it, alerted authorities, and “implemented safe measures to assess and engage the incident. “
“Among other blocking measures, we blocked access to some of our systems, leading to disruptions to our operations,” the report says, adding that this affected name insurance, escrow, and other securities and loan-like transactions.
“Based on our investigation to date, FNF has concluded that an unauthorized third party accessed certain FNF systems and acquired certain credentials. The investigation is still ongoing,” the report says.
FNF responded to requests for comment.
Real Estate News reported that the breach halted scheduled closings, leaving agents and buyers “scrambling for solutions” as they were told the systems needed to finalize their transactions would not be available until Sunday.
One user who said he works at a company that does business with Fidelity National Financial and was aware of the incident, told TechCrunch that he had heard that FNF “decided to shut down its network, its systems, and even its email [. . . ] in an attempt to clear their servers in Jacksonville and any issues.
Another source, who said he worked in IT for a company that uses FNF, told TechCrunch he heard FNF “all locked. “