The score is based on scores from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, which were collected from October 1, 2018 to September 30, 2019. CMS publishes these notes in Hospital Compares in medicare.gov/hospitalcompare to patients when opting for a hospital.
“We recognize that patients have a selection when it comes to their health care,” said Ronald Suntken, Ed.D., FACMPE, president and chief executive officer of Crystal Clinic. “This five-star rating, combined with our Joint National Commission certifications and our rating as one of the highest quality hospitals in the country through CareChex/Quantros Analytics, assures our patients that Crystal Clinic is one of the country’s hospitals exclusively committed to orthopedic and reconstructive care.”