The Telecom Regulatory Authority of India (TRAI), the country’s telecom regulatory authority, has introduced a website, trai. gov. in/tsps-website, aimed at allowing telecom users to register court cases on a series of problems with their service providers. The TSPS portal will make it easier for users to find a multitude of issues, ranging from dropped calls to poor connectivity. The portal provides direct links to the Internet sites of telecommunications companies, offering a multitude of services.
Through the TRAI portal, users can navigate to the respective websites of their telecom operators to seek assistance. For instance, the user can report call drops, do-not-disturb services, and network or internet-related inconsistencies, by navigating to the online facility provided by their telecom network directly through the TRAI website.
Here are a few steps that users can follow to report a telecom issue using the new TRAI facility:
(A screenshot captured from the TSPS portal. In the corresponding category, users can navigate to the link of the desired telecom service provider. )
The Telecom Regulatory Authority of India’s online site hosts direct links to equipment available on telecom service portals such as Bharti Airtel and Vodafone Idea.
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