After the release of the video on the set of Buffalo, social platforms face questions

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Kellen Browning and Ryan Mac

In March 2019, before a gunman killed 51 other people at two mosques in Christchurch, New Zealand, he went live on Facebook to broadcast his attack. In October of the same year, a guy in Gerguyy streamed his own mass shooting live on Twitch, the Amazon-owned live stream popular with gamers.

On Saturday, a gunman in Buffalo, N. Y. , installed a camera on his helmet and livestreamed on Twitch as he killed 10 others and injured 3 others at a grocery store in what the government called a racist attack. In a manifesto posted online, Payton S. Gendron, the 18-year-old whom the government called the shooter, wrote that he encouraged through the Christchurch shooter and others.

Twitch said it reacted temporarily to remove the video of the Buffalo shooting, suppressing the broadcast within two minutes of the violence starting. But two minutes was enough for the video to be shared elsewhere.

By Sunday, links to the video recordings had been widely circulated on other social platforms. An excerpt from the original video, which had a watermark suggesting it was recorded with loose screen recording software, was posted on a site called Streamable and viewed more than 3 million times. before it was deleted. And a link to that video was shared many times on Facebook and Twitter hours after the shooting.

Mass shootings, and broadcasts, raise questions about the role and duty of social media sites in the proliferation of violent and hateful content. Many gunmen involved in the shooting wrote that they developed their racist and anti-Semitic ideals through online forums such as Reddit and 4chan, and that they were stimulated to see other gunmen broadcast their attacks.

“It’s a sad truth in the world that those kinds of attacks continue to happen, and the way it works now is also a facet of social media,” said Evelyn Douek, a senior fellow at Columbia University’s Knight First Amendment Institute who studies content moderation. This is completely inevitable and predictable in those days. It’s just a matter of when.

Questions about the day-to-day work of social media sites are part of a broader debate about how aggressively platforms moderate their content. That discussion has intensified since Tesla CEO Elon Musk recently agreed to buy Twitter and said he was looking to make an unrestricted speech on the site. goal number one.

Content moderation and social media experts said Twitch’s quick reaction was the most productive one could hope for. whether the ability to live stream deserves to be so easily accessible.

“I’m inspired that they’ve figured it out in two minutes,” said Micah Schaffer, a representative who led the acceptance as true of security decisions on Snapchat and YouTube. “But if the feeling is that even that is too much, then You are actually at a dead end: is this worth having?”

In a statement, Angela Hession, Twitch’s vice president of true acceptance and security, said the site’s quick action was a “very strong reaction time given the demanding live content moderation situations and shows smart progress. “Hession said the site is working with the Global Internet Forum Against Terrorism, a nonprofit coalition of social networking sites as well as other social platforms to prevent the video from spreading.

“Ultimately, we’re all part of an internet, and we now know that this content or habit will rarely, if ever, be contained on a single platform,” he said.

In a document that gave the impression of having been posted on the 4chan forum and discord messaging platform prior to the attack, Mr. Gendron explained why he chose to stream on Twitch and wrote that he “supports loose live streaming and all other people with the internet. “. ” I could watch and record. (Discord said it was running with police to investigate. )

Twitch also allows live streaming with an account, unlike sites like YouTube, which require users to verify their account to do so and have at least 50 subscribers to stream from a mobile device.

“I believe that the live broadcast of this attack provides me with some motivation to the extent that I know that other people will inspire me,” Mr. Gendron wrote.

He also said he encouraged through 4chan, far-right sites such as The Daily Stormer and the writings of Brenton Tarrant, the Christchurch shooter.

In comments Saturday, New York Gov. Kathy Hochul criticized social media platforms for their role in influencing Mr. Kathy Hochul’s racist beliefs. Gendron and the video of his attack.

“It’s spreading like a virus,” Hochul said, and it’s not easy for social media executives to compare their policies to make sure “everything they can do to ensure this data doesn’t spread. “

There may be no simple answers. Platforms such as Facebook, Twitch and Twitter have come a long way in recent years, mavens said, by removing violent content and videos faster. In the wake of the shooting in New Zealand, social platforms and countries around the global world joined an initiative called the Christchurch Call to Action and agreed to work largely in combination to combat terrorism and violent extremism. content and delete it temporarily.

But in this case, Douek said, Facebook gave the impression of having failed despite the hashing system. Facebook posts similar to the video posted on Streamable generated more than 43,000 interactions, according to CrowdTangle, an internet analytics tool, and some posts lasted more than nine hours.

When users tried to report that the content violated Facebook’s rules, which allow content that “glorifies violence,” in some cases they were told that the links were opposed to Facebook’s policies, according to screenshots noted through the New York Times.

Since then, Facebook has started publishing posts containing links to the video, and a Facebook spokesperson said the posts violated the platform’s rules. When asked why some users were told that posts containing links to the video did not violate their standards, the spokesperson did not get an answer.

Twitter did not remove many messages containing links to the video of the filming and, in several cases, the video was uploaded directly to the platform. Warning of sensitive content, he then said Twitter would remove all videos similar to the attack after the Times sought clarification.

A spokeswoman for Hopin, Streamable’s proprietary video conferencing service, said the platform is running to delete the video and delete the accounts of other people who downloaded it.

Removing violent content is “like trying to plug leaks from a dam with your hands,” said Douek, the researcher. “It’s going to be very difficult to locate things, especially at the rate at which they’re spreading now. “

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